Become a Member
My IFN
Contact Us
Become a Member
My IFN
Contact Us
Become a Member
FAQS

IFN Frequently Asked Questions

Everything you need to know about the Innovative Freight Network — membership, tools, financial protection, the annual conference, and how to get started.

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Trusted by 235+ forwarders globally

Everything you need to know about IFN

From membership benefits and payment protection to events, the member portal and global cargo opportunities — find quick, clear answers below.

About IFN 3 Membership 6 Member Portal — My IFN Login 3 Financial Protection 3 Annual Conference 3 The IFN Network 3
01 — Overview

About IFN

The mission, the people and what makes the Innovative Freight Network different.

+What is IFN and what does it stand for?
IFN stands for Innovative Freight Network. It is a global membership organisation connecting 235+ independent freight forwarding and logistics companies across 93+ countries. IFN gives independent forwarders access to vetted global partners, financial protection against non-payment, a full digital platform, and annual in-person Global Connect conferences. Learn more on the About IFN page.
+Where is IFN based?
IFN (Innovative Freight Network) is headquartered in Saudi Arabia and operates globally — connecting members across Europe, Asia-Pacific, the Americas, the Middle East, and Africa.
+How long has IFN been operating?
IFN has been operating since 2024, growing from founding to 235+ vetted members across 93+ countries in that time.
02 — Joining

IFN Membership

How to apply, what's included and what it costs to become an IFN member.

+How do I apply for IFN membership?
Submit your application through the IFN online registration form at app.ifnfamily.com/register. You will provide your company details, three external agent references, and your preferred membership tier. IFN's team reviews every application individually and responds within a few business days. → Start your application
+What are the IFN membership plans and prices?
IFN offers two membership tiers: Premium at $750/year and Gold at $1,250/year. Both include full platform access, member directory listing, financial protection, and conference eligibility. Gold adds higher FPP coverage, Founder Member status, free homepage advertising, and Council Member eligibility. → Compare membership plans
+What are the eligibility requirements to join IFN?
To join IFN, your company must: have been operating in freight forwarding or logistics for at least 3 years, provide three external agent references from outside your home country, have a good professional and financial reputation, not currently be a member of more than 3 other freight networks, and commit to attending the Annual General Meeting and following the IFN Code of Ethics.
+Can I join IFN if I am already in other freight networks?
Yes, in most cases. IFN allows membership alongside other networks provided you are not already in more than 3 others and can commit to active IFN participation including the annual conference.
+How long does the application process take?
IFN's team reviews applications individually and typically completes the process within a few business days. You will receive an acknowledgement immediately upon submission and will be kept informed throughout.
+What happens after my application is approved?
You will receive a draft company profile for your review and confirmation. Once you confirm and payment is received, your membership activates immediately — your profile goes live in the directory, you are announced to the entire network, and you are promoted on the IFN homepage as a new member.
03 — Tools

Member Portal — My IFN Login

Your daily working tool for shipments, partners, profiles and network activity.

+How do I log in to My IFN?
Log in to your IFN member account at app.ifnfamily.com. Use the email address and password you registered with during the application process. If you have forgotten your password, use the password reset function on the login page. → My IFN login
+What can I do in the IFN member portal?
The IFN member portal gives you access to: the freight quote system, Business Exchange Drive, analytics dashboard, member directory search, FPP Alert system, your member profile editor, referral program, and loyalty points tracker. → Explore IFN member tools
+I forgot my IFN portal password. What do I do?
Go to app.ifnfamily.com and click "Forgot Password." Enter your registered email address and follow the reset instructions sent to your inbox. If you continue to have difficulty, contact IFN support at support@ifnfamily.com.
04 — Security

Financial Protection

The financial safety layer that makes working with global partners safer.

+What financial protection does IFN provide?
IFN's Financial Protection Plan (FPP) covers members against non-payment, fraud, and insolvency by other IFN network members. Premium members receive $2,000 basic coverage per partner; Gold members receive $5,000. An optional Full FPP upgrade is available for $500/year, providing aggregate coverage up to $30,000. → Full FPP details
+How do I report a non-payment issue to IFN?
Report overdue invoices immediately through the FPP Alert system in the IFN member portal. Invoices must be reported within 60 days of the invoice date to remain eligible for FPP coverage. IFN sends monthly reminders to all members to review open invoices. Contact support@ifnfamily.com if you need assistance with a payment dispute.
+Is financial protection included in my membership fee?
Yes. Basic FPP coverage is included with all memberships at no additional cost — $2,000 for Premium and $5,000 for Gold. The optional Full FPP Coverage upgrade (up to $30,000) is available for an additional $500/year.
05 — Connect

Annual Conference

Meet your global partners face to face and grow your book of business.

+What is the IFN Global Connect conference?
IFN Global Connect is the annual in-person conference for all IFN network members. It features four days of pre-scheduled one-to-one business meetings, plenary sessions, the IFN Founder Partnership Awards gala night, and social activities. The 2026 conference was held at Pullman Pattaya Hotel G, Thailand. → Conference details
+Is attending the IFN conference mandatory?
Attendance at the Annual General Meeting (held during the conference) is expected of all IFN members. Failing to attend two consecutive Annual General Meetings without a valid reason may result in a membership review. IFN strongly encourages conference attendance as it is where the most significant business relationships within the network are built.
+When and where is the next IFN conference?
Dates and location for the next IFN Global Connect conference will be announced to all members through the member portal and IFN newsletter. Ensure your membership is active to receive conference notifications.
06 — Reach

The IFN Network

How members benefit from a verified worldwide community of forwarders.

+How many members does IFN have?
IFN has 235+ verified member companies operating in 93+ countries and 154+ cities worldwide. The network is growing continuously as new members are approved.
+Does IFN allow one member per territory?
IFN maintains exclusivity policies to ensure member quality and prevent market saturation in specific territories. Contact the IFN membership team for current availability in your country or region.
+What is the IFN blacklisted members register?
IFN publicly maintains a register of member companies that have failed to meet their financial or professional obligations within the network. The register is visible to all members and updated regularly. This transparency protects every IFN member before engaging with a new network partner. → View the blacklisted members register
Join the Network

Ready to Join the
IFN Freight Network?

IFN connects 235+ vetted independent freight forwarders in 93+ countries. Apply for membership and start building the global partnerships that grow your business.

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